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Frequently Asked Questions

How do I get started?

After looking at our menu and you’re ready to order your Plan, a particular meal plan is created just  for you and is based on questions you are asked, such as gender, weight goal and protein preference (meat, fish or a combination of both).

Simply progress through the online steps including choosing the amount of meals per day, whether you want a 5 day week plan or the whole week.

Once selected, we will provide you with your custom plan. if you don’t like any of the selections you have the flexibility to change any item you would like! That means you can swap out the whole meal, every meal or individual items, (meat/fish, carbs or the veg). Just click “change” next to the line item in your meal plan.

Any additional costs from selecting a more expensive item will be automatically added to your bill.

How do I make payments?

You can select your preferred payment method at checkout. We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.

Shipping and delivery?

Shipping destinations: We ship all over UK

Shipping & delivery times: Orders take 1 business days to be delivered to you and we ship within 1 business days

Shipping cost: All orders have free shipping

How do I track my order?

We highly recommend to download the DPD app to get the most flexible, effective delivery methods available.

Never miss a parcel. Trust us – it’s worth it! Alternatively to simply track your parcel please click here.

What days do you deliver?

We have delivery drops on Fridays and Saturdays. To receive your order on time  please ensure you order your food by 11pm on Monday. To receive your order on  Wednesday, please ensure you place your order by 11pm on Sunday.

How does my food get delivered?

We use DPD as our delivery service provider. Your delicious boxes of nutrition will be sealed in packaging to keep it cool all day. We will give you a one hour time slot for your delivery the morning/afternoon of delivery.

How do I heat my meals?

It is very easy to heat the meals in the microwave or in a pan on low heat!

What if I'm not home?

No problem! On the day of delivery you will receive a text message and will have the option to leave your delivery in a safe place or with a neighbour.

Where do you source your food?

We are proud of all our ingredients, everything is sourced from local farms and markets such as Billingsgate Fish Market, Smithfields Meat Markets, Borough Market and New Spitalfields Market. We ensure our produce is always super fresh and of the highest quality.

How much will it cost?

Several factors influence the pricing of your package, the cost will depend on your nutritional plan requirements as well as the length of time that you sign up for.

The menu page shows individual pricing for add-ons to each set meal plan. Each Meat/Fish dish comes with one Carbohydrate and one Vegetable dish. Carbohydrates and Vegetable dishes do not effect the pricing.

Do you offer halal meals?

Yes, we offer a  HALAL food. Please mention in the “notes” section on the meal plan order.

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